Additional services not included in our base delivery rate are priced below:

• Reschedule charge - $199. Applies if customer confirms delivery date, and then cancels delivery or reschedules after outbound shuttle has departed. This applies if the customer fails to advise us in advance of restricted delivery hours and is unable to accomodate our standard 8a-8p delivery hours. Pay here. Billed to consignee.
• Limited Access pickup/delivery - Deliveries are conducted via 26’ box truck:
  • Long driveway or limited access road (hand carry required) - $50 or $199/hr, whichever is greater. If hand carry is not possible, item will be delivered to furthestmost accessible area.
  • Apartment delivery, long walk (more than 75 feet between unit and elevator) - $50
  • Military base, limited access facility, or unattended delivery - $75
  • Ferry - If a destination surcharge does not populate during booking, ferry service must be quoted individually on a case by case basis.
• Limited hours: Deliveries are conducted throughout the week M-Sat. As with any LTL shipment, trucks are routed in geographic order, subject to pickup or delivery hours at origins and destinations. Locations with fewer than 40 hours of weekly availability may incur a charge of $50.
• Furniture re-arrangement at delivery - Moving furniture not being delivered by Blue Truck (for example, an existing sofa or bed) is not included in the delivery service. For minor requests the crew is often able to take care of in exchange for a gratuity. Larger requests should be noted in advance at time of booking. Re-arrangement is billed at $129/hr with advance notice; $169/hr without advance notice. Minimum one hour. Billed to consignee.
• Four man charge - $325. A revisit charge may apply if Blue Truck was not provided sufficient information in advance (narrow staircase, multiple flights of stairs, unusual access situation, etc.) to determine that four personnel were required at delivery.
• Load out or pickup from a location other than loading dock or ground floor retail - $139/hr with advance notice; $169/hr without advance notice. Minimum half hour.
• COI requiring a policy modification (e.g. consignee requires COI modifications other than cert holder) - $35. Pay here. Billed to consignee.
• Truck ordered, not used (TONU) - $150
• Disposal: Disposal of existing on-site furniture item. Must be requested & paid in advance to ensure adequate truck space is available. $250 for one item, $125 each additional item. Each portion of a sectional counts as one item.
• Detention - $100/hr. For LTL shipments this applies if crew is on site and loading has not commenced within the first 30 min; for FTL, if load time exceeds 2hrs. Billed in 15 minute increments.
• Assembly - Per booking portal or contract rate.
• Door removal (to facilitate delivery) - $100
• Stairs - $60 per flight after 1st flight
• Storage - Applies after two subsequent delivery dates have been declined and order has been tendered to Blue Truck for at least 21 days. $50 per significant item, rounded to the nearest month.
• Freight Rejection - Return charge at standard shipping rate. $300 additional fee applies if done without BTL dispatch approval.
• Reconsignment - Delivery address change post routing - $25 plus any excess mileage
• Billing admin fee - Post tender billing adjustments due to improper tender or order entry - $15 (may be waived as a courtesy if infrequent)