We know that sellers put tremendous care into the products they create, and we're equally committed to protecting that investment throughout the delivery journey. These packaging guidelines are designed to give your product the best chance of arriving exactly as intended: intact, beautiful, and ready for your customer’s home.

Our operations involve real-world handling environments—where a boxed item may be flipped, stacked, or rotated to fit safely within a truck, or transferred by hand multiple times during its journey. Packaging that anticipates these handling realities is the most reliable way to avoid damage and claims.

All sellers tendering items to Blue Truck Logistics are responsible for ensuring their shipments meet the packaging standards described below. These standards are a combination of performance-based expectations and practical best practices developed from our experience transporting furniture via floor-loaded, hand-load methods.

Our shared goal is safe arrival and a satisfied customer. To ensure this, items must be packaged to:

• Withstand manual handling and stacked transport on floor loaded trucks
• Endure multiple transfers between trucks and terminals
• Protect against shock, vibration, temperature changes, and humidity

Important: Blue Truck does not honor freight claims for shipments that do not comply with these packaging standards, unless the shipment is specifically documented and handled as Blanket Wrap Service.

We appreciate your partnership and look forward to working together to deliver an excellent customer experience, from warehouse to home.

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June 2025: These are draft standards still under development. Feedback is welcome - contact your account rep at Blue Truck or email us at [email protected].

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General Packaging Requirements

A. Performance Standards

1. Stacking Strength: Packages must support 2.5 times the gross weight of the item for at least 24 hours to remain structurally sound during stacked floor loading.
2. Impact & Vibration: Items must be protected against normal road vibrations and minor impacts from handling or truck movement.
3. Environmental Resistance: Packaging must protect contents from condensation, humidity, and moderate temperature swings.

B. Handling Standards

1. Multi-Orientation Handling: Items must be capable of safe handling in vertical and horizontal orientations, including 90° rotations using dollies or hand trucks.
2. Directional Markings: All packages must include:
   • Orientation arrows if items are orientation sensitive
   • “Fragile” markings where appropriate
   • While not required, a black “safe cut line” is recommended.
3. Secure Closures: Packaging must remain sealed during normal transit and handling (via tape, strapping, or closures appropriate to the package type).
4. We do not require items to survive a specific drop height. Instead, packaging must withstand common handling events, such as:
   • 1–2 foot transfers from hand truck to floor
   • Floor stacking with moderate downward force
   • Typical bumps during truck transit